DleJProducts Support

  1. DragAuth
  2. DleJTalent
  3. Tuesday, 16 June 2020
Hello,
I just purchased, downloaded, and installed the Talent component. After install it showed a warning message that something was not installed. I could still get to the component through the menu, but I get an error statement instead of a control panel. I've never had a component not do that before. Did I happen to receive a faulty download to install?
Thank you. 
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References
  1. http://www.dragonize.org
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It is working, thank you!   More importantly than the product satisfaction, is support satisfaction. You were on top of it very quickly. Greatly appreciated. 
  1. more than a month ago
  2. DleJTalent
  3. # 1
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DragAuth,

We have fixed DleJTalent and you are good to use it now.  We apologize for your time and appreciate your patience in this.
Feel free to contact us if you need further assistance.
Be sure to download the copy with the fixed file to have a good copy.

Styles
DleJProducts Support Team
 
  1. more than a month ago
  2. DleJTalent
  3. # 2
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Thank you,

We got some info that we will check and see if we can fix this for you.  Appreciate your patience.

Styles
DleJProducts Support Team
 
  1. more than a month ago
  2. DleJTalent
  3. # 3
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I've included a superuser account credentials in the site details. This is an account that I've used with other component developers as well, so I have some experience to letting other experts more knowledgable than myself help me out. 
 
I think this will be a great component once we get these small items ironed out. I appreciate your quick support.
 
Morris Anderson
References
  1. http://www.dragonize.org
  1. more than a month ago
  2. DleJTalent
  3. # 4
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PS... Also tell us what Template you are using.  We get this with some templates.
 
  1. more than a month ago
  2. DleJTalent
  3. # 5
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Hello,

We cannot duplicate it.  Please give us login information in "Site Deails" at the bottom of the response so that we can access your joomla installation so that we can investigate it further.  It will only be visible to us.

Thanks,

Styles
Dlejproducts Support Team
 
  1. more than a month ago
  2. DleJTalent
  3. # 6
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Thank you,

We will investigate it further.  It was made on 7.3.1 so version seems to be fine.  We have to get you to the backend so we are on it for you. Upon our install it was working well.
Sorry for the inconvenience.

Styles
DleJProducts Support Team
 
  1. more than a month ago
  2. DleJTalent
  3. # 7
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I did download the component again. On install it did say it was good and showed no errors. 
 
From the component menu I am still getting the same "Error has occurred" message. So, I am not yet able to setup anything with the component. 
 
However, I did try to create a menu for Talent Agents, and the menu acts as though it wants to work be results no items found. Of course, as nothing has been setup. So, I assume the component is working correctly, just a little tweak to get tot he main dashboard of it. 
 
I have PHP version 7.3.16 installed. 
Thank you. 
  1. more than a month ago
  2. DleJTalent
  3. # 8
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Hello,

We installed the Component and did get an error on the install but the Component itself still worked fine.  We made a minor change in the installation and you may download it again an try that.

If you get an error on using your menu item DleJTalent, please let us know what the error is and also php version so that we can fix it.

Thank You,

Styles
DleJProducts Support Team
 
  1. more than a month ago
  2. DleJTalent
  3. # 9
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This is the screen trying to get to the component from the Component menu. 
Thank you for your reply. I really look forward to setting this feature up on my website. 
 
Morris Andersons
 
Attachments (1)
  1. more than a month ago
  2. DleJTalent
  3. # 10
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Thank you for your interest in DleJAuto,

We will check the install of the component and find the issue.
Curious of what the error was with the component from the menu item.

DleJProducts Support
 
  1. more than a month ago
  2. DleJTalent
  3. # 11
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