I purchase your Auto Template and I installed it on my server under a http://www.mydomain.com/autos/ directory but then I got a blank page and I'm not able to log in to the administrator section and there is no errors displaying.
Thank you for your assistance with this. Unfortunately your version of PHP is not supported. You have 5.4.45. See here Your Version.
Our Templates and Extensions require a minimum of 5.6. Template Requirements. You can ask your ISP to change your PHP Version. We could not as it is disabled on your server. Has to be an ISP administrator. I still recommend a higher version. Our extensions are built with 7.3.1 at the moment so you have a lot of room.
I apologize for Styles with his translation of his and my correspondence. What we need are the details to access your server side so that we are able to interact with Database, PHP, directories...etc.. Thank you in advance
You can fill out your Site Details from the tab at the bottom of the post window (only the support and moderator can see your details) and we can take a look and fix it for you. We have tested it 2 times locally and once live with different settings and cannot produce the same problem.
Lets try to take the .htaccess out all together to see if this helps. We usually use this in designing the component and template. Delete the the .htaccess and see if it will give you backend access. If this does not fix it I have to ask, when you installed from the quickstart do you happen to remember if the Force SSL was checked? If you are not sure you can check your configuration.php in a text editor from the root of the installation and look for ((public $force_ssl = '2';)). If this is the case change it to ((public $force_ssl = '0';)).